What has been the most rewarding aspect of working at the School of Professional Studies?
The most rewarding part of my role at SPS has been witnessing the achievements of our professional master’s degree students. My work has always been very hands-on, focused on engaging with students directly, and seeing their success affirms that we’re fulfilling our mission. Many of these students never imagined they’d “get into Brown,” and their dedication and gratitude for the education we provide is truly inspiring. Watching them grow in confidence and advance as professionals over the course of their programs is incredibly fulfilling.
What has been your most memorable experience/moment at the School of Professional Studies?
One of my most memorable experiences was the restructuring that began in the summer of 2019, where I was proud to play a part in reimagining and rebuilding SPS. A key moment in this evolution was our move to the new facility at 225 Dyer Street, a space thoughtfully designed with our learners’ needs in mind.
The building features state-of-the-art classrooms, breakout areas, networking spaces and a dedicated area for catering, all supporting an optimal learning environment. This experience — and the recognition of the resources required to achieve our operational goals — has been a true highlight of my 10-year journey with SPS.
What is one thing that goes into planning an event for the school/University that you wish more people knew/considered?
One crucial aspect of event planning is balancing budgets, costs and compliance with Brown’s policies — factors I wish more people understood and considered in the planning process.
However, it’s equally important to focus on the human experience. Events should be engaging and comfortable: avoid long sessions without breaks, incorporate networking opportunities for in-person gatherings and ensure that practical information is readily available to all attendees. This includes essentials like parking details, Wi-Fi access, speaker bios and clear directions to restrooms. Keeping these elements in mind can make an event more welcoming and enjoyable for everyone.
What are some of your favorite events from over the years at SPS, and what made them stand out to you?
In 2017, we hosted the “Alumni Summit”, a two-day gathering designed to strengthen alumni engagement among graduates of our executive and professional programs. We welcomed alumni from across the U.S. and Europe, creating a truly memorable experience with a high-profile lineup of speakers and activities.
Our former building at 200 Dyer was transformed into an elegant seminar space, complete with stages and linen-draped luncheon areas. A highlight was the dinner in Sayles Hall, complete with uplighting and candelabras, and custom touches like banners, logo projections and sidewalk stickers, all of which left a lasting impression. Alumni still talk about the experience to this day, and while it was certainly an investment, it was worth every detail to make it unforgettable.
What unique challenges and rewards come with planning the operations of in-person/online/hybrid programs for master's students and adult learners?
One of the key challenges in planning operations for in-person, online and hybrid programs is that these audiences don’t always fit into the mold of established systems at Brown. For example, many required tutorials for enrolled students include scenarios that assume residence hall living or require I-9 documentation for traditional student employment — neither of which apply to our professional, low-residency or online students.
Over the years, we’ve worked hard to identify these systemic obstacles and collaborate with University partners to adapt policies and create equitable, relevant processes that better serve our students. There’s still work to do, but it’s rewarding to see the University evolve in ways that better support our diverse and growing population of non-traditional learners.
How has the shift towards online and hybrid learning models affected our school and how your team plans the operations for managing the delivery of content/teaching?
The COVID-19 pandemic accelerated and, in many ways, normalized online teaching and learning. While remote education has become mainstream, Brown remains deeply committed to delivering content that is both engaging and rigorous, upholding the highest scholarly standards. Our operations team has consistently worked behind the scenes to support online learning platforms, ensuring that course delivery is seamless. We are also mindful of maintaining clear, accessible communication for students who aren’t on campus, helping them stay connected to Brown and informed no matter where they are.
One of the most exciting innovations we’re looking forward to is our first cohort of online graduates being invited to campus for Commencement Weekend in 2026. They’ll have the opportunity to walk across the stage and hear their names read at the graduation ceremony, marking a significant milestone. Although they will have already received their diplomas by mail, this experience will offer them a moment of celebration that mirrors our in-person programs and honors their hard work.
What events do you help plan to foster networking and professional connections among the students?
Since the pandemic, we’ve seen renewed interest in fostering in-person professional connections among students, along with strengthening their connection to Brown. To support this, we organize a variety of events, starting with icebreaker activities and sponsored social gatherings that allow students to build relationships early on. Our “Lessons in Leadership” series — offered both online and in person — provides an opportunity for students from diverse career paths and degree programs to connect around professional and academic topics.
One cherished tradition is the Convocation walk through the Van Wickle Gates, led by a bagpiper, which we extend to all students regardless of when they begin their programs. Additionally, we offer campus tours and occasional class sessions on College Hill to help these busy students experience more of Brown’s campus and enjoy the unique benefits of going back to school.
How do you see the role of professional education evolving in the next decade?
The role of professional education is poised to evolve significantly in the next decade, and SPS has ambitious goals for growth. In addition to expanding professional development opportunities through our certificate, custom and open enrollment programs, we’re focused on staying competitive. For instance, we’ve recently launched two leadership master’s of science degrees as one-year programs at a more affordable tuition rate. These programs will continue to serve as a complementary alternative to traditional MBAs, attracting highly qualified candidates who seek the challenge and prestige of an Ivy League education.
Looking ahead, I hope to see us reach even more diverse groups, particularly HUG (historically underrepresented groups) students and veterans. We’re also excited about the approval to accept international students into the two leadership degree programs starting in 2025. As we continue to evolve, these initiatives will help expand our impact and create a more inclusive and global professional education community.
What advice would you give to professionals considering pursuing (or just starting) advanced education today?
Push your boundaries and lean on your peers.
