Michael Charlton ’23 Sc.M.: Leading with purpose through healthcare's toughest challenges

Michael Charlton's transition to leading AtlantiCare Health System highlights the power of continuous learning and resilience. Through Brown's healthcare leadership program, he gained the skills and mindset to navigate healthcare's challenges and drive impactful change.

When Michael Charlton became President and CEO of AtlantiCare Health System, he didn’t just step into a new role — he stepped into a new world. Transitioning from the CEO of a hospitality company to leading the largest healthcare provider in Southeastern New Jersey was a monumental challenge, especially in the midst of a global pandemic. 

Through Brown University’s Master’s in Healthcare Leadership (MHL) program, Charlton found the tools, connections and credentials needed to navigate and lead through the complexities of a rapidly evolving healthcare landscape.

The healthcare leadership experience

Charlton credits his time in the MHL program as pivotal to his leadership growth. He says it helped him gain a deeper understanding of healthcare economics, policy and management.

“The tremendous value that a Brown education adds is undeniable. It gives you the confidence that propels your career. But what really resonates is not just the depth and breadth of the education, but the commitment of the people involved.”

Beyond the coursework, the relationships Charlton formed with his classmates — many of whom are experienced healthcare leaders — proved just as valuable.

“I made lifelong friends in the program,” Charlton shared. “Our cohort still has a group text that we use almost every day to share advice and tackle challenges in our own work.”

A transformational career move

As Charlton neared the end of the MHL program, the CEO of AtlantiCare announced her retirement. Charlton, who had been on the Board of AtlantiCare for 14 years, was asked to step in as interim CEO while the board conducted a rigorous national search, bringing in several candidates from across the country. During that time, they encouraged him to apply for the full-time position, which he eventually secured — a transition he credits, in part, to his time at Brown.

“ I was a 25-year hospitality CEO, but at age 53, I started running a multi-billion-dollar health system, and a lot of that is based on the credentials I received from the Brown program. Before the program, I knew I could get in the door and I could have a conversation — and maybe it's an impressive conversation — but at the end of the day, having that Brown degree on your resume matters. ”

Michael Charlton '25 Sc.M. Healthcare Leadership

Building relationships and culture

Charlton’s leadership style is all about building strong relationships and fostering a culture of accountability.

“One thing I learned at Brown that I’ve carried into my career is the firm belief that all businesses will move at the speed of relationships. At the end of the day, my leadership style is built around relationships and accountability, and that's the way I lead here.”

He’s known for his hands-on approach, preferring face-to-face interactions over emails or virtual meetings. “I’m in everyone’s office every day,” he said. “Now, everyone is in each other's office, interacting and talking. I call them ‘collision points’.”

Leading healthcare’s future

Charlton knows the healthcare industry is facing huge challenges, from workforce shortages to managing chronic diseases. He’s confident that a strong leadership can guide the way.

“These jobs are hard, and they’re never going to get easier,” he said. “Patient care is more than just technology. It’s about showing up for people when they're at their lowest points; when they’re vulnerable and scared.”

He believes that healthcare leadership must extend beyond hospital walls and sees AtlantiCare as an “anchor institution” that can help the community.

“Only 25% of health outcomes are determined by clinical care. The other 75% is driven by the health status of things on the outside. Do I have a primary care doctor? Do I have a good place to live? Is there food insecurity?”

That’s why Charlton envisions a healthcare system that not only treats illness, but strengthens communities, too. “We have to start addressing these challenges and be an integral part of the solution for our community.”

Lessons from a CEO

Charlton’s advice for anyone considering a career in healthcare is straightforward: embrace the challenge.

“If you have any hesitation and it scares you, then you need to do it. The consumption of knowledge becomes critical because, especially in healthcare, things are moving so fast,” he said. “After nearly 30 years as a CEO, I’ve learned so much. It changed the way I think about things and shaped my approach in ways I hadn’t expected.”

Charlton also emphasizes the importance of resilience for healthcare leaders. “Resilience is like a muscle, and you have to train it. You can’t expect someone to be resilient if they haven’t been taught how to be.”

Looking back on his journey, Charlton stresses that with the right education, connections and resilience, anyone can make a meaningful impact. He believes the future of healthcare depends on leaders willing to take on tough challenges and drive change for their communities.

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