What You'll Learn

Together with leading health experts, we have created an experiential program, which specifically addresses the most pressing challenges that clinicians, administrators and healthcare leaders face. You will build your capacity to understand and connect with patients and members of your care team. Learning from and with other healthcare leaders, you will expand your professional network and build relationships that will continue well beyond the life of the program. 

Coaching concepts are grounded in developmental psychology, neuroscience, and research in leadership effectiveness. Upon successful completion of our online program, you will:

  • Develop multi-dimensional leadership skills
  • Reframe limiting mindsets to ones connected to your values and purpose 
  • Apply coaching skills to multiple healthcare scenarios  
  • Build your range and capacity to engage in more meaningful interactions with patients and team members
  • Create authentic relationships focused on performance effectiveness
  • Empower your team, motivate them and ultimately guide them to reach their full potential 
  • Navigate through uncertainty and complexity with more ease and clarity

“ The Leader as Coach program has equipped me with the skills to build more meaningful and authentic relationships with my team members. The skills were immediately applicable, within the first week or so of the program. ”

Stephanie Dalwin Research Director, Novarica

Program Topics

The program curriculum includes four main topic areas designed to give you all the knowledge and tools you need to become an effective coach-like leader.

1. Coaching Foundations

2. Coaching Skills and Values

3. Reactive to Creative

4. Application and Integration

Why Coaching + Leadership in Healthcare?

Coaching Skills

Achieving Results & Creating Authentic Relationships

The Coach-Like Leader In Practice

Creating Safety and Trust

The Arc and Structure of a Coach-Like Conversation

Self-Limiting Beliefs and Reactivity

Application to Healthcare 

Different Styles of Leading (Coaching vs. Mentoring)

ACT: Awareness —> Choice —> Transformation

Reframing

Leadership Integration

Coaching Mindsets & Core Coaching Skills

Leading with Values

Sustaining Peak Performance

Leadership Pledge

View Program Schedule

Topic 1: Coaching Foundations

In Session 1, we introduce the concept of a “coach-like” leader and how this is distinct from traditional styles of leadership in healthcare. Through trainer-led demos, you will appreciate how coaching enables the employee to develop their own critical thinking skills to solve their own problems. You will learn how to create safety and trust with your employees. You will learn the coaching mindsets and foundational coaching skills – Active Listening and asking Powerful Questions.

Sessions:

  • Why Coaching + Leadership in Healthcare?
  • Creating Safety and Trust in Healthcare
  • Different Styles of Leading (Coaching vs. Mentoring)
  • Coaching Mindsets & Core Coaching Skills

Topic 2: Coaching Skills and Values

In Session 2, we continue to develop your leadership toolkit by providing you with more coaching skills. You will learn how to build more structure into a coach-like conversation, focusing on both reflection and action. 

You will learn how to coach using values, focusing on the things that are important to you. We will train you in how to use a structured approach to coaching employees and teams to define, honor and make value-based decisions and work through value conflicts in a constructive way.  

Sessions:

  • Coaching Skills
  • The Arc and Structure of a Coach-Like Conversation
  • ACT: Awareness —> Choice —> Transformation
  • Leading with Values

Topic 3: Reactive to Creative

In Session 3, participants learn how to apply the coaching skills to help employees and teams shift from a reactive to creative orientation. By building greater awareness of self-limiting beliefs and assumptions, you will help others  make more affirming choices aligned to their values. You will learn how to apply the coach approach to sustaining peak performance.

Sessions:

  • Achieving Results & Creating Authentic Relationships
  • Self-Limiting Beliefs and Reactivity
  • Reframing
  • Sustaining Peak Performance

Topic 4: Application and Integration

In Session 4, we demonstrate how the coach approach can be applied to different healthcare situations from individual patient interactions to system-level change initiatives. Through healthcare-focused scenarios we will explore topics including giving feedback, having difficult conversations, career development, managing burnout, and facilitating groups and meetings. You will reflect on and commit to how you will integrate coaching into your leadership role. Members of the class will serve as your Accountability Partners, supporting and coaching you on your leadership journey.  

Sessions:

  • The Coach-Like Healthcare Leader In Practice
  •  A Coach-Like Approach for Any Conversation
  • Leadership Integration
  • Leadership Pledge